Forum Discussion

CorinaLaufiso-f's avatar
CorinaLaufiso-f
Community Member
6 years ago

Eyedropper Not Working on Extended Monitors (360)

Hello, I'm trying to use the eyedropper in 360, but it's not picking up the correct color I'm trying to eye drop.  For example, when I hover over orange it shows up as green.  I'm on a Lenovo lapt...
storyline 360
WallyHobbs's avatar
WallyHobbs
Community Member
5 years ago

I have a theory about this: my two monitors are set to the same resolution, but one of them is scaled to 125% because of my wonky eyes. I'm thinking that the eyedropper functions on a 100% scale, maybe, and that's why it picks the wrong color?

For what it's worth, I'm having the eyedropper issue on the monitor scaled to 100%.

  • VinceScoma's avatar
    VinceScoma
    Community Member
    5 years ago

    Hi Wally,

    Thank you for providing those additional details! I will be sure to pass this information along to our team. 

    Out of curiosity, does the eyedropper work as intended when you disconnect the second monitor? 

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