Forum Discussion
JigneshShah-594
6 months agoCommunity Member
Facing freezing issue on random screens
We have created a storyline package having roughly 440 pages. These have branching scenarios and the modules are interlinked. We created XAPI package and uploaded on custom LMS. However, the end use...
JigneshShah-594
6 months agoCommunity Member
It has passed in the SCORM Cloud test. However, when there is internet fluctuation, the course freezes after 1 or 2 screens.
- KellyAuner6 months agoStaff
Hi Jignesh,
I'm glad to see Cary was able to assist you so far. It sounds like the course worked as expected in SCORM Cloud. This leads time to believe the issue is related to the internet connection or LMS. Here are a few tips for designing courses for learners with slow internet that may be helpful.
I suggest testing your course again where you have a strong internet connection. If you do, and the issue persists, you may want to reach out to your LMS administrator directly for further assistance. If you have any questions, please let us know!