Forum Discussion
feedback master button states not being inherited by feedback layers
Hello All,
If I create a brand new project, and add a multiple choice question, and then look at the states for the Continue button on the Correct feedback layer, here’s what I see (notice the Down state):
If I go to the Feedback Master, and look at the states for the continue button on the Correct feedback layout, this is what I see:
As you can see, in a brand new project – having changed absolutely nothing – there is already a disparity between the Down state of the Feedback Master Correct Layout, and the Correct Feedback Layer it governs.
This disparity is highlighted if I change a state on the master, because the state does not get inherited by the layers – irrespective of whether the layers existed before I made the state change, or if I add a brand new MC question after I made the state change.
Here I have changed the color of the Down state on the Feedback Master Correct Layout.
When I create a brand new MC question and view the Correct layer, here’s what the states look like:
Am I misunderstanding something? Can anyone shed any light on this issue?
117 Replies
Hi Alyssa,
That's correct, I am using Storyline 2.
Hi there Carl - thanks for confirming. I'm really sorry that I can't say if this issue will be fixed but you're in the right place to stay updated. We have reported it to our team, and continue to watch how many customers are affected and what impact it has on courses.
Here's some more detail about how we tackle bugs.
One of my team members is having the same issue on SL3. The changes to the feedback master are not carrying over to the project, or are carrying over with different colors, Parts change, but not all changes come through. The project is stored on the hard drive.
Hi Joyce,
It sounds like the issue your team member is seeing may be different than the Storyline 2 bug that was reported earlier in this thread. I'd be curious to have a closer look at the file, as I have a hunch that a simple tweak to the color scheme could fix the issue.
Would you mind sharing the file with me here?
File below.
I've played with the colors on the feedback button enough where I got something I like to stick. Not sure if you can replicate the issue with this file. Thanks for looking into it.
Hey Deanna,
Are you Joyce's team member? Sounds like the file is working as expected now? It looks like the feedback masters = what I see on the slide layers applicable :)
Just let us know if you run into issues in the future.
Hi - I'm seeing the same problem on SL360. It would be great to see a fix being implemented rather than problems like this persisting through multiple updates to the product for over a year.
Hi Peter,
Sorry to hear that you've run into a similar problem with Storyline 360. I was able to customize the states on the buttons in the feedback master and saw this transfer over to the layout of my slides.
Would you be able to provide a sample .story file demonstrating the problem so that I can better understand what you may be seeing and experiencing?
Leslie, please post a video of how you were successfully able to "customize the states on the buttons in the feedback master and saw this transfer over to the layout of my slides."
Hi Leslie - the problem is exactly as first logged by Chris Petrizzo and beautifully illustrated in the series of gif's he produced. The video shows how its looking on my SL 360 system today. I can't supply a storyline file on this one but hopefully the movie shows it all. Am I missing a setting or going about this the wrong way?
Hmm, that certainly isn't performing as expected.
Just a couple of additional questions so that I can get this reported correctly:
- After making your adjustments to the feedback layer, any difference if you right click on the slide to Apply the Layout?
- Are you creating these slides or are they one of the provided built-in templates?
Hi Leslie - in reply to your questions
- After making your adjustments to the feedback layer, any difference if you right click on the slide to Apply the Layout?
[PM - In the movie, I was selecting "reset slide" from the right click menu , so I also tried "apply layout' as you suggested. Both seem to have the same affect - SL replaces the existing button states with that washed out grey/green state for 'hover'. It appears as though some sort of hue or saturation variation seems to be coded in and applied and its definately not looking at the settings on the master slide to determine this. Its also not bringing in the 'disabled state properties.]
- Are you creating these slides or are they one of the provided built-in templates?
[PM - I have created these feedback masters - they are not part of the provided built-in templates]
Further observation
If I delete the "Continue" button from the slide feedback layer, then either right-click >'reset slide' or right-click > 'apply layout'....A new button is created by SL and placed. This button gets created with the text label "Button" (instead of 'continue') and it also receives the same unwanted set of styles for its 'hover' and 'disabled' states. See screenshot - I'm really just repeating what the originator of this thread, Chris Petrizzo, reported over a year ago here.
Guess I'm going to have to delete all buttons from feedback masters and copy/paste them between each feedback layer at the slide level. It removes a significant benefit of having 'masters' in doing this though, so It would be great to this fixed and functioning.
Hi,
Just echoing Peter's comments - it would be great to actually see a fix for this, especially considering how long ago this problem was reported.
This thread is only a few months short of being 2 years old, 2 more versions of Storyline have since been launched and this bug still persists.
When can we expect a solution for this?
