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AnneWandler's avatar
AnneWandler
Community Member
4 years ago

File corrupt message

I got a file corrupt message when trying to open one of my Storyline files. It was published Apr 27, and was working fine then. I was able to publish image and text files but the Zip file is odd, in that it shows a copy of the Storyline file. I tried finding a recovered version on my hard drive, but no success. Hoping you are able to recover this so I don't have to recreate it. Am attaching the file - please do not make it public, as it is internal training

  • Hi, Anne, and welcome to E-Learning Heroes! ✨

    It looks like you were trying to reach our support engineers, so I opened a case on your behalf. You should receive an e-mail from our team soon, with a link to upload your file privately.