Forum Discussion
First object does not change state when clicking on it
Hi Maria,
I'm experiencing the same issue. Is there any new information to share?
Thanks,
Mirjam
Hi Mirjam!
I'm sorry you've also hit this snag! We're still looking for a fix, but since you are now subscribed to this discussion, we'll notify you once it is available. Here's a peek into our process:
In the meantime, we're happy to troubleshoot your file for any tailored options. Please use this private upload link to share the Storyline file.
- MirjamvanImm4192 years agoCommunity Member
Hi Eric,
Thank you for your quick response!I was able to fix the issue - for my current project at least: the bug appeared when creating a new slide based on a template slide we have. The template slide functions perfectly, but after adjusting it, the issue appeared. The fix was to use the original slide and adjust that, which solved the issue for my current project.
I still submitted a case (number 04039349), as I don't understand why updating the template slide results in an issue, while updating the original slide does not result in the bug, even though the same steps were used to adjust them.
I added a sample project with the template and original slide, what I changed, and what the outcome is. Perhaps it even gives a clue to fix this bug (fingers crossed :-)).Thanks!
Mirjam- EricSantos2 years agoStaff
You're welcome, Mirjam! Thank you for opening a support case with your Storyline file. You're right; this might help provide clues to solving the bug. I added your observations to the bug report so our product engineers will be aware; I appreciate you sharing them.
In the meantime, I encourage you to continue working with Chester in your support case. You're in good hands!
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