Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline.

Hi, Shawn -- Many thanks for reaching out here, and so sorry to hear of your frustrations! As you mentioned that you have SL2 with Update 5, have you had an opportunity to download the latest version, Articulate Storyline 2, Update 7 - Build 1509.1408, released on 9/15/2015? Please see here for the release notes and the download. 

And as you referenced this article, Preview Isn't Working in Articulate Software with Flash Player 20.0.0.267 Installed, I wanted to verify that you ran through the steps listed and are still experiencing difficulties. Please be sure to see the section of the article below for your version of Windows:

The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps below for your version of Windows to fix the problem.

• Windows 10
• Windows 8
• Windows 7 or Windows Vista

Please let us know if issues persist and we'll see what more we are able to do to assist. :)

I'm having this same issue.

My question is: why do I have to install a plugin for a browser that I do not use? I don't wish to open IE, let alone install software for it.

Also, this error appears every time I open PowerPoint and twice every time I exit because of the Presenter addon in PP.

Hey, Pete.

At present, Storyline and Studio actually rely on a stripped down version of the IE shell for some functions (such as preview), hence the need for Flash in IE.

If the problem persists after opening this page in IE and verifying that you are running the latest version of Flash, you are likely running an outdated build of Articulate Presenter.  This issue was fixed for Flash Player 16 and later in Update 5 for Presenter. See this article for details.

Please let us know if you need anything else, and have a great day!

I'm trying to upgrade my old files but am getting the error message "Flash Player 10 or higher for Internet Explorer is required to run Articulate Quizmaker" but since Flash is no longer, what do I do?

Hi Theresa,

Thank you for reaching out to the support team as well and I see that you were able to work with Phil directly.

Hi there, we just had Storyline 3 installed (Because our LMS doesn't work with the features of Storyline Articulate 360), so going back to Storyline 3. However this error comes up when trying to run it - "Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline.... Using Articulate Storyline without the required Flash Player is not supported."   Not sure why this is, as Flash Player is no longer supported and should be uninstalled? Thank you for any help

Hi Jane and welcome to E-Learning Heroes. 😊

Do you know what version of Storyline you're using? 

• You can check by going to Help > About Articulate Storyline

We are currently on Build 3.12.24693.0 of Storyline 3. You can read all of the details here.