Forum Discussion
Freeform drag and drop not working Surface Pro
Hi. I have a freeform drag and drop built in Storyline 360. It is working fine on a computer and iPad, however when I test it on a Microsoft Surface Pro in IE or Edge using the touchscreen it doesn'...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the bugs we've fixed is:
- Sliders and dials didn't work on touchscreen devices.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi, Nisha. Thanks for reaching out about this behavior! I'm so sorry you're running into this problem.
We've identified an issue where the entire screen moves when dragging objects in a drag & drop and touch slider interaction when using a Surface Pro. We're investigating why this is happening, and we'll share more insight once we nail down the culprit.
Are you able to share your .story file with us? Your description seems to match the bug report, but we're happy to confirm that and share our findings with you!
