Hi, I used French to create custom labels for one of our courses, however, the 'Submit' button related to quiz questions in the course is not translating to 'valider' as it should be. I've attached a screen shot. Can you help with this please. All other labels have been translated properly. thank you! Mickey

Hello everyone! I have great news to share! We are no longer seeing this bug where the words "Read More" are not translated in embedded content within a Rise 360 course. Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.

French Translation for Labels | Articulate

KarlMuller
Community Member
4 years ago
Hi Mickey,

What does this button display when you preview the course?
MickeyTortorell
Community Member
4 years ago
Hi Karl,

I just checked it in 'preview' mode and the correct translation is there. Why is it not appearing like all the other french translated labels in 'edit' mode though?
- KarlMuller
  Community Member
  4 years ago
  Hi Mickey,
  
  No idea why it happens. I came across this quirk before.
MickeyTortorell
Community Member
4 years ago
It's a bug that needs to be fixed by the developers.

Thanks Karl
AlyssaGomez
Staff
4 years ago
Hi Mickey and Karl,

Rise 360 renders translated text labels in the preview or publishing process. The translated labels aren't communicated to the editing view until you preview the course.
MickeyTortorell
Community Member
4 years ago
HI Alyssa,

I have viewed the translated labels in editing mode. As I mentioned, the only label that was not translated in editing mode was the 'submit' button and then when switching to preview mode it was translated. I've attached a file where you can see the 'Continue' button is translated, but the 'submit' button is not, and this is in Edit mode.
- Renz_Sevilla
  Staff
  4 years ago
  Hi Mickey, thanks for your screenshot!
  
  That continue button looks like it was manually translated and not translated by our labels.
  
  In our default French labels, it is set to "continuer", while your continue button says "poursuivez".
  
  This may have been manually edited in the Edit Section of the Continue Block:
  
  The translations for labels should only render in Preview mode or when published. Hope that helps!
  - CatherineBoutin
    Community Member
    3 years ago
    Hello, thank you for this exchange, it helped me answer that very same question. However, there is still an issue with the label "Read More" for the embedded weblinks. Even in Preview mode, and also in Review mode, the label does not translate into French. However, I do see the proper "En savoir plus" label in the course settings. How do I correct this?
JoseTansengco
Staff
2 years ago
Hello Catherine,

Sorry to hear that you ran into this snag!

We are currently tracking a known issue that causes the words "Read More" to not be translated in embedded content inside a Process Block. I've added this post to the report so we can notify you as soon as a fix is released. Here's a quick look at how bugs are fixed in Rise 360.
CatherineBoutin
Community Member
2 years ago
Thanks Joe! I won't be publishing my course for a few weeks at least, so hopefully we'll have that cleared up before then. :)

I'll keep an eye out for the updates!
LucianaPiazza
Staff
2 years ago
Hello everyone!

I have great news to share! We are no longer seeing this bug where the words "Read More" are not translated in embedded content within a Rise 360 course.

Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.