Hangs on Cleaning up Temporary Files

Yes, that is the solution I found via Articulate Support.  Hopefully this will be corrected in an update.

Is that within any file Marta? That's certainly odd. Thanks for sharing.

This thread was very useful! I had the same problem as Keith: "Here is what I have found to correct my issue (Publishing freezes upon "Cleaning Temporary files"). I use the side Menu in this particular player in my project. When I uncheck using the search box for the menu, my project publishes fine. Not sure if it will work for everyone, but it works for me."

Oh no! Corruption is certainly hard to track. I'm glad you were able to identify the issue and thanks for popping in to share.

Articulate was able to fix the issue. They said that my player file had become corrupted. Now what would cause that? Hmmm... ;) Oh well, moving on!

Ah, I like it :) Thanks Hattie!

Sure thing. I just wanted the others to know that they are not alone. ;)

Hello Hattie - I see where you are working with our team (01050693) and that Rowie is still taking a look at your files and testing. I would encourage you to continue working with your support engineer for sure and I will follow along as well.

I am having the same problem.  I already submitted a case. I uninstalled, ,reinstalled. etc... Used the clean up file you all sent. Still the problem persists.

Hello Monique - I popped in to check on your case this morning and it looks like Rowie was unable to replicate, so perhaps the issue is within your system. I see that he shared a couple of tips for you. You are welcome to continue following up within your case until you are working as expected.