Forum Discussion

SiddhiAdhav-261's avatar
SiddhiAdhav-261
Community Member
13 days ago

Have Articulate 360 license cant access Storyline360, says Articulate 360 subscription been canceled

I am able to access Rise 360 but not Storyline 360. I get the error “Subscription Canceled. Your Articulate 360 subscription has been canceled”.
I uninstalled and reinstalled Storyline, the issue still continues. Reached out to Articulate support and TicTac learn. No solution in sight.  
Has anyone else faced this issue?

advice
Articulate 360
storyline 360

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    13 days ago

    Hi SiddhiAdhav-261​!

    Sorry to hear you're having trouble accessing your Articulate 360 Teams subscription!

    I see that your support case is being handled by my teammate, Naima. You're in excellent hands troubleshooting with her, and we can continue the conversation through your case.