Hotspot issue - software course

Hello,

I understand that you have created a software course with recorded screen input and implemented a try mode. However, when you press the button on the start page to transition to the first slide in the try-out scene, it registers as a click outside the hotspot, triggering the "try again" layer instead of starting the timeline as expected.

To address this issue, you can try the following steps:

1. Check the button's properties: Ensure that the button on the start page is correctly set up with the appropriate properties. Make sure that the button is configured to trigger the transition to the first slide in the try-out scene and that it doesn't have any additional triggers or actions that might conflict with its intended functionality.

2. Adjust hotspot settings: Review the hotspot settings on the first try-out page. Ensure that the hotspot is accurately positioned and covers the intended clickable area. Double-check that the hotspot's properties are correctly configured to trigger the timeline start instead of displaying the "try again" layer.

3. Test interactions and layers: Test the interactions and layers in your Software course to identify any potential conflicts or misconfigurations. Check if there are any overlapping elements or conflicting triggers that might interfere with the expected behavior.

If the issue persists after reviewing these steps, it might be helpful to provide more specific information about the software or e-learning authoring tool you are using. This would allow for more targeted troubleshooting and assistance.

I hope these suggestions help. Let me know if you have any further questions or need additional clarification.