Forum Discussion

BertDeMedts's avatar
BertDeMedts
Community Member
2 months ago

Hotspots are shown via TAB-button

Hi, I use a 360° image with various hotspots to detect but I found out that clicking the tab-button shows me those one by one :(   
Is there a way to avoid this?

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi BertDeMedts!

    Thanks for reaching out!

    We're currently tracking a bug in Storyline that causes inconsistent Tab focus, and Hotspot navigation of 360-degree images. Do you mind sharing your .story file or a screen recording of the behavior as you're experiencing it on your end? I'd like to confirm you are being affected by the same issue before including you in the bug report!

    If you'd prefer to share those items privately, please do so through a support case.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      2 months ago

      Great call opening a support case BertDeMedts! We'll continue the conversation over in your case. 

      Hope that you have a nice weekend! 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi BertDeMedts!

    Thanks for opening a support case and sharing your file!

    I can confirm you are being affected by the Storyline bug we are currently tracking. This bug causes inconsistent Tab focus cycling and hotspot navigation with 360-degree images. I've linked this discussion to the bug report so we can notify you as soon as a fix is in place. In the meantime, as a workaround, we suggest spacing the Hotspots further apart, which can temporarily resolve the Tab focus issue.

    Thank you for your patience. Sorry if this has been slowing you down!

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