How do I stop Rise 360 from converting/processing my videos?

Hi,

If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that file size limits still apply.

A file named car.png would become car_NOPROCESS_.png.

https://articulate.com/support/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses 

Karl, thank you for taking the time to answer, but my question is about videos, not images. The _NOPROCESS_ trick does not work for videos

Hi Xavier,

Rise 360 compresses videos so they have smaller file sizes while maintaining quality, and there isn't a way to prevent that compression process from within Rise. Thank you for letting us know you need that option! 

Hi Alyssa, Thank you for your reply.

Our videos are already encoded in such a way that the size is very small while keeping an excellent quality, and unfortunately Rise 360's compression is actually making them a lot bigger, between 20% and 60% as far as we can tell, which is really an inflation :)

Regards

Thanks for sharing that, Xavier. Do you see any loss of quality in your videos in Rise because of the compression?  If so, will you be able to send us a copy of your files? We'd love to take a look at your files to see what's happening. If you want to share your files privately, you can use this form, and one of our customer support engineers will work with you directly on your issue!

Hi Lea, Thank you for the reply.

I have opened a ticket, the number is 02660676.

I uploaded one of our video files and a SCORM package created from that video file, you will see the file balloons from 6,266Kb to 14,159Kb, which is in this case a 125.9% increase in size.

Regards

A workaround we have used in the past is to replace the videos in the .zip file with the original ones. However, since this is not so practical in the long run, we now embed the videos via Vimeo.

Hi Maik, Thanks for the information.

Indeed it would not be practical to replace the videos in zip file, but I like your thinking :)

To embed videos via Vimeo, do you use the "Embed" block and give it the Vimeo URL? Sorry for asking but I have never used the "Embed" block before

Regards

Exactly, you can simply paste the Vimeo link into the Embed-Block. However, I would recommend looking into the security options of Vimeo, so the videos are not listed in Vimeo itself.

Regards

Thank you Maik