Forum Discussion
How to fix this error?
An error has occurred on the RISE 360 platform related to an interactive screen block called "PROCESS." This block, which includes side arrows with a title, audio, image, and text, is experiencing a ...
Hi BraynnerVillalo try publishing the content again and testing. If the issue continues, report this directly to Articulate as there may be a bug in the software. When you report the issue, provide as much detail as possible such as Platform (Mac or Win), Browser (Vendor and version). Test on other devices too to see if the issue exists. You can also provide them with a copy of your course privately. It's also useful to provide a video recording of the issue, using Peek 360.
https://access.articulate.com/support/contact/360-teams
Good luck!