How to keep image quality after inserting into Storyline

I have the same issue with blurring of images. No matter what tool I capture it with Snipping Tool, SnagIT, SL3 screen capture the same problem persists. I have tried different resolutions, touching them up in Photoshop saving as different file formats and always the same result: the image gets blurry when I insert it into Storyline 3.  

Hey Richard! 

What are the dimensions of the original image versus the dimensions of the image on your slide? 

If you scale the original image up or down on the slide, you'll see some loss in quality. If you'd like to share a sample image with us for testing, you can attach the file to a new reply here. 

Why does Storyline 3 not allow for inserting .eps files? Illustrator vector imaging is much more crisp than any other file type available.

Hi Lori! 

Thanks for letting us know you have a need to insert .eps files. While this isn't currently a supported file type in Storyline 3, I'll let our team know about your request!

I'd love .eps or .svg support! We use a lot of noun project images and SVG would really help. We always set to scale to browser size, so scaling images seem like a no brainer.

Thanks, Sam for adding your voice here! I added your comments to the feature request our team is tracking, and if this is added to our roadmap we'll let you know here. 

I am also having issues with image quality have tried JPEG, PNL but no change, I am using storyline 360 and would like some help.

The images are in unit 6

Hi Julie,

Thanks for allowing us to take a peek at your file. I did see some blurriness in the screenshots in Unit 6.

I'd agree with John that you'll want to avoid resizing images, if possible, since that results in a loss of quality. You can read more about our best practices for high quality images here. 

I'm wondering if anyone's found a solution to the blurry images? I am trying to insert a couple background images to my master slides. They are showing up blurry both in preview mode and published. 

The original images were quite large (4000 x 2250). I read on the forums that scaling down images can also lead to blurriness, so I tried resizing in Photoshop to match my project size (720 x 405). Both versions look blurry to me, but in different ways. Any advice is appreciated! See attached. 

Hi Alison!

Thank you for sharing the file with the different images! I did notice the blurriness. Unfortunately, many factors can lead to blurry images including changing the size.

While looking at the file, I didn't see where the images are on the timeline. I looked in Slide Masters as well. Can you share how you've imported the images?