Forum Discussion

SaraRichards-Jo's avatar
SaraRichards-Jo
Community Member
3 months ago

Images not uploading to Rise360

Hi there, 

Rise360 isn't allowing me to upload images. I keep getting the message attached. I've tried clearing browser history, restarting computer, logging out and back in and it still says the same error message. Is anyone else experiencing this or know how I can fix it?

 

Thanks in advance!

advice
Articulate 360
content library 360
e-learning development
instructional design
rise 360

4 Replies

  • nfetzer's avatar
    nfetzer
    Community Member
    3 months ago

    Hello - I'm having this same issue today. I'm hoping I can find a solution. I've cleared my cache, browser history and restarted my computer and browser. 

  • EricSantos's avatar
    EricSantos
    Staff
    3 months ago

    Hi SaraRichards-Jo and nfetzer,

    Thanks for reaching out. We noticed the same on our end. Our team has implemented a fix, and we can confirm that all systems are operational. 

    Please don't hesitate to reach out if you run into any trouble!

     

    nfetzer Sorry about the disappearing comments. They have been automatically filtered, but I just approved them, and you should see them now.