Forum Discussion

RebeccaAdler's avatar
RebeccaAdler
Community Member
13 years ago

Import Player File

I have a Storyline file from which I exported a Player Template file. The purpose is to re-use those player settings for another project. When I try to Import that Player Template file into anoth...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hey Sam,

We're still here...and consider your question caught :)

It sounds like you are following the steps as explained in our documentation here to import the player.

You mention that you are using the most recent version, which is Storyline 360 Build 3.26.18364.0. Have you conducted a repair of your software since you ran into this issue? It sounds like it may be your installation/computer specifically.

  • SamuelBarnard's avatar
    SamuelBarnard
    Community Member
    6 years ago

    Thanks for the reply,

     I haven't run a repair/reinstall yet. I was hoping to avoid that. But if there's nothing else I'll give it a shot!

    Thanks,

    Sam

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