Forum Discussion
Import PowerPoint
Is anyone else not able to import from PowerPoint? I cannot even import the practice slides from articulate it always fails.
Hi, Alyssa and Heroes!
I've had this problem intermittently, and finally was able to narrow it down to this: If I have too many applications open (especially if they are Office apps), import will fail regardless of how big or complex my PPT file is. Without changing anything and without restarting Articulate 360, but shutting down a few open apps (this time it was Excel and Word), import starts working.
So in my case the problem appears to be about available working memory.
(FYI I have the latest version of Articulate 360 and Office 365 - both updated yesterday.)
Could you add this as a potential solution in your article about this problem - if all else fails, close other apps?
Thanks!
Jane
