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TomAshman-b5482's avatar
TomAshman-b5482
Community Member
3 years ago

Importing a Translation Script crashes SL360

Hi All,

I am hoping there will be someone here to help me solve a problem. I am trying to import a translation script into a training package in SL360, however when I choose the file, the import status bar appears and then after around 3 seconds the Articulate Storyline Error Report pop up appears. Can anyone please advise me with a/some solution to this. The storyline name matches the document etc so unsure what could be happening. I have attached the error pop up as well.

Thanks Community!

Tom

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    3 years ago

    Hi, Tom.

    Thank you for reaching out and sharing the screenshot of the error!

    I want to connect you with one of our support engineers so we can investigate what's happening. I opened a support case on your behalf, so you should hear from our team soon via e-mail. 

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