Forum Discussion
inconsistent pausing when creating a single video interactive video
Hi all. I hope you can help please!
I am creating interactive videos, using a video on a single slide. The timeline pauses at various points, triggered to pause by hotpots starting and an instruct...
Hi Chris,
Happy to help! The slide timeline and the video timeline are two separate entities, making it challenging to sync them up in certain situations. You mentioned that your project pauses and starts at the same start time using cue points. But can you confirm if the video also starts as soon as the slide's timeline starts?
If it does and the issue persists, we'd be happy to examine your project file and how the triggers are set up within the slides. You can attach it to your reply or share it privately with our Customer Support Engineers in a support case. We'll delete it when we're done.
