Forum Discussion

FazalKhan-aee6f's avatar
FazalKhan-aee6f
Community Member
9 years ago

Install Failed (ERROR 80070643)

Hi everyone, I am getting an Install Failed message when trying to install storyline 2 on my Dell Laptop. (Windows 10 64 bit) I get the message: Install Failed The storyline installation folder...
storyline 360
JodieBousfield's avatar
JodieBousfield
Community Member
9 years ago

Hi,

Wondering if this was resolved?

I'm having the exact same problem and none of the steps I've found seem to fix the issue. Despite uninstalling Storyline 2 I still see it in the list of apps in the system menu on the machine. If I click uninstall, however, it just tries to install the program again and I get the same error.  

Thanks in advance for your help!

  • FazalKhan-aee6f's avatar
    FazalKhan-aee6f
    Community Member
    9 years ago

    Hi Jodie

    Sorry for the late reply, I was away on holidays and not checking emails.

    I was not able to fix the installation problem. There was some problem with
    my system, it was an old Dell XPS and I got rid of it.
    I am able to run SL2 just fine on my new system.

    The e-Learning heroes team is very competent and will help you out with
    your problem and I can see they are already in touch with you.

    Best of luck !

    Regards,

    Fazal Qadir Khan

Related Content