Forum Discussion
FazalKhan-aee6f
9 years agoCommunity Member
Install Failed (ERROR 80070643)
Hi everyone,
I am getting an Install Failed message when trying to install storyline 2 on my Dell Laptop. (Windows 10 64 bit) I get the message:
Install Failed The storyline installation folder...
AshleyT-Pollard
9 years agoStaff
Hi Mike,
I talked to one of my Desktop engineers about this - what error are you seeing now? The error with the Microsoft Visual C++ 2015 package is only expected to occur on OS versions other than Windows 10 - so if you're on Windows 10 it should be a different error message and we'll want to get that in the hands of our Support Engineers.