Forum Discussion
AshleyT-Pollard
8 years agoStaff
Hi Mike,
I talked to one of my Desktop engineers about this - what error are you seeing now? The error with the Microsoft Visual C++ 2015 package is only expected to occur on OS versions other than Windows 10 - so if you're on Windows 10 it should be a different error message and we'll want to get that in the hands of our Support Engineers.