Forum Discussion
Internet Connectivity - Problems with SCORM Cloud
Hi There,
When I start a scorm course, the scorn player tries to reload the last state from the LRS (Where I finished the course at the last time, what were the values of the variables, etc.) 
If some kind of internet connection error occurs during this request, the scorm player simply restarts the course from the beginning. If I click on NEXT here, then the player tries to store the current state to the LRS. If the internet connection is back at this time, then it will store the current - empty - state to the LRS, so all of my previous progress will be lost!
Does anyone know why this happens and any ideas as to how to resolve it.
Many Thanks
Neil Chandarana:
11 Replies
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 69, we’ve included important fixes and new features.
One of the enhancements we've included is:
Notify learners when they lose their internet connection so they don't lose their progress.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
