Forum Discussion

SantiagoFran609's avatar
SantiagoFran609
Community Member
2 months ago

iOS last update causing problems in RISE elearning

Hello Currently we are using iOS 17.5.1 in iPhones and the RISE eLearnings are running well, but with the lates update iOS 17.6 the RISE eLearnings doesn't work anymore (attached the printscreen o...
Rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 months ago

Hi Santiago, 

Thanks for reaching out. I'm sorry to hear you're experiencing this issue in the latest iOS instance when viewing your Rise course on a mobile device. I've opened a support case on your behalf so we can investigate this further. You will receive an email from our Support Engineers soon.

Thanks for your patience! We'll continue the conversation over in your case.

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