Forum Discussion
JanaMarquez-6cf
6 years agoCommunity Member
iphone formatting issues
Hi all. I'm creating courses in SL 360 that need to play on iphone. I'm running into 2 issues:
I'm using the modern player, and my understanding is that it should automatically scale on the ip...
KatieRiggio
6 years agoStaff
Hi there, Jana. You came to the right place for help!
The issues you're seeing on mobile sound like a close match to two bugs we're currently investigating in Storyline 360. Let's tackle both one by one:
- We identified an issue in the Modern Player where the bottom edge of the slide and player are off screen on mobile devices. Specifically, this happens in Landscape Mode when switching to a new browser tab, and then switching back to the original tab with the course content.
- We logged a problem where state changes do not work correctly on mobile.
Do these descriptions match your experience? Would you also mind sharing your .story file so I can take a closer look? If that works for you, click here to share the file privately with me. I'll let you know what I find, and will delete it after troubleshooting.