Forum Discussion

CraigLinton's avatar
CraigLinton
Community Member
3 years ago
Solved

Is it possible to upload a thumbnail to a video in Rise 360?

I've uploaded a video, but the thumbnail appears to be the first frame of the video, and I can't change this without changing the first frame. This isn't ideal, as the video has an animated logo o...
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 days ago

    Hello everyone!

    I’m excited to share that we've released a new Rise 360 update that includes: 

     

    There’s nothing to install for web-based apps. New features and fixes are immediately available!

    Please let us know if you need any additional help! 

CraigLinton's avatar
CraigLinton
Community Member
3 years ago

Thanks Lea, but that's not an ideal solution. As mentioned in the original post, the video has an animated logo opener, so the first frame is just a white background. I'd prefer to upload a thumbnail of the full logo instead, while keeping the video as is.

LeaSAgato's avatar
LeaSAgato
Staff
3 years ago

Hi Craig! Thanks for letting us know how we can make Rise even better for your needs. I'll share this with my team, and we'll let  you know here if we make changes that will help!

  • MariaWulf's avatar
    MariaWulf
    Community Member
    5 months ago

    Replying to a very old post. It seems that if Rise can overlay a play button on top of the video player that they can allow a pic to be uploaded to be shown with that play button. Just a thought.