Forum Discussion
Is it possible to upload a thumbnail to a video in Rise 360?
I've uploaded a video, but the thumbnail appears to be the first frame of the video, and I can't change this without changing the first frame.
This isn't ideal, as the video has an animated logo o...
Jose, thanks so much for reaching out. The embed code you shared looks perfect in Rise360.
Because I thought the issue had to be the generated thumbnails we added to each video in Kaltura were being compressed and pixelated in Rise360, I went through every video and cut off the first 1 second so that the video title would be the first screen in the video. I assumed once we uploaded these into Kaltura without a generated thumbnail, all would work fine. The first set of videos and the edited set all look perfectly fine in Kaltura, in the web viewer, and in our LMS hosting site, Totara.
If I can't find an alternative solution, I guess I can resort to just uploading the videos into Rise360, which is fine. I just like using embedded media when I can.
