Forum Discussion

ShannonConnor's avatar
ShannonConnor
Community Member
3 years ago

Is there a problem with Articulate Review? "This item is still processing and will be shown here automatically when ready."

Hi. Yesterday and today when publishing different courses the course never completes on the AR side. It just presents the message "This item is still processing and will be shown here automatically when ready." I've not seen this last this long before. Last night republishing did the trick. Today, nothing. Is anyone else having this problem?

  • I am getting the same message, and it is behaving the same way for me. Is there a way to submit a ticket to Articulate to make them aware of a potential problem?

  • ShannonConnor's avatar
    ShannonConnor
    Community Member

    I just found in another thread a status page that says they're investigating. 

  • Hi, everyone,

    I'm sorry to hear you're unable to publish to Review 360! As Shannon posted above, we're currently investigating an outage that affects publishing from the desktop apps to Review 360. You can stay up to date on our progress and subscribe for updates on our status page:

    Articulate Status

    I'll also come back to update this discussion when a fix is in place!

  • Hi, everyone!

    As promised, here's the update: Review 360 is now working normally, and we're monitoring carefully. 

    Please let us know if you're still running into issues.