Forum Discussion
robisorian0
3 months agoCommunity Member
Is there an outage? I keep getting logout of my Rise 360 account
Hi, is there an outage or latency in Rise 360? Since August 5 at 7:40 am ET/ 7:40 pm Singapore time onwards we were having latency issue. It keeps on showing "Loading" then "Something went wrong". I ...
KellyAuner
3 months agoStaff
Hi, robisorian0!
I understand you're receiving an error when accessing your training. I'm happy to help!
- Is this happening with on specific training, or multiple?
- Are other team members getting the same error message?
- Have you tried logging out and back in using a different browser or an incognito window?
I'm not experiencing any delay accessing Rise 360 content. Please ensure that port 443 is enabled, and these endpoints are added to your organization's allowlist. You may need the help of your IT team for this! If the issue persists, I'd like to connect you with one of our Support Engineers so we can get this resolved!
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