Forum Discussion

WeylinMiller's avatar
WeylinMiller
Community Member
4 years ago

Issue "Articulate 360 is Temporarily Unavailable"

When trying to publishe a course to Articulate 360 review from Articulate Storyline 360, I get an error message that says "Articulate 360 is Temporarily Unavailable. Please Try Again Later." A co-worker is getting the same issue. I am signed into Articulate 360 and I can still access the courses that are already uploaded. IT confirms it is not an internet connectivity issue. 

All my articulate 360 products are fully updated. I was not having this issue last week.

  • Hello, Weylin.

    Review 360 was temporarily down, and we're investigating what happened.  We're sorry for the trouble!

    You can also subscribe to our status page to receive notifications: Articulate Status.

  • CostinMuresan's avatar
    CostinMuresan
    Community Member

    Hello, 

    It looks like the error has reappeared. 
    I can't login ...

  • Hello Costin, and welcome to E-Learning Heroes. 😊

    It looks like your error is a bit different, but I'm happy to help you get to the bottom of why you may not be seeing the browser login as expected.

    To help you understand why you see this redirect message:

    Articulate 360 Desktop App: Browser-Based Sign-In Experience

    Now, to get you back up and running:

    Ask your network administrator to allow communication over port 443 and add these domains to your allowlist. The following explains the common reasons you may experience difficulty signing in:

    Articulate 360 Desktop App: Can't Sign In

  • MoReda's avatar
    MoReda
    Community Member

    hello, 

    i have also shared with my team an Art. review link so they can create an account and put their comments, however they can't create accounts right now. and the option to add comments without articulate ID is not working, 

     how can they create accounts and add their comments?

  • Hi Mo,

    Thanks for reaching out and sharing what your team is seeing when using Review 360. I see that you were able to contact our support team as well and you are currently working directly with Johnrey. You're in great hands!