Forum Discussion

StephanieVer177's avatar
StephanieVer177
Community Member
3 years ago

Issue in Review 360

Hi there, 

I'm currently developing an E-learning course which is almost done. During one of the final reviews we were all going trough the course on our own computers. One of my colleagues got stuck in the course (the page kept loading and wouldn't continue) while the rest of us could continue. Unfortunately this issue kept returning, only on his computer. 

Can anyone help me out?

Here is some extra information:

1. The slide does only contain text, some images and triggers. No large files 

2. The colleague opened the review tool on Microsoft Edge

Review 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    3 years ago

    Thanks for reaching out, Stephanie! I'd be happy to investigate this with you!

    Does the colleague only experience the loading issue when using Microsoft Edge? What happens if they use a different browser like Chrome or Firefox?

    I'd be happy to test this out! Is it possible to paste the Review link in this discussion? If you need to keep it private, connect with us here and share the link in the Case Description. 

    • StephanieVer177's avatar
      StephanieVer177
      Community Member
      3 years ago

      Hi Becca, Thank you for your reply! Great you want to help me out :). As I need to keep this course private I will connect with you via the link. 

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    3 years ago

    Thanks, Stephanie. I can see that you are already working with Ronaziel directly, so you're in great hands.

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