Forum Discussion

ChristophePo982's avatar
ChristophePo982
Community Member
3 years ago

Issue with font likert

Hi,

I have an issue with font as you can see in the attachment, likert popup scale (when you mouseover the numbers) are unreadable, is it only a font issue or something else because I've tried several templates and it always the same.

Regards

Christophe

storyline 360
  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    3 years ago

    it depends on the slide dimensions
    - 1920x1080: poorly readable (on a normal HD monitor 1920x1080)
    - 1280x720: readable
    - 960x540: well readable

    Jürgen

  • ChristophePo982's avatar
    ChristophePo982
    Community Member
    3 years ago

    Hi jurgen and thanks for your reply. I don't think it has to do with size, when I say unreadable, I mean characters are weird as if font hasn't been installed with all likert templates articulate offers

  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Christophe.

    Thank you for reaching out!

    I created a few Likert questions from templates, but I wasn't able to reproduce the issue. Did you change the font on those slides, or are you using the default one?

    If you're using a different font, can you share the name so we can do additional tests on our end? 

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    3 years ago

    go to Player Properties -> Colors & Effects

    which "Player font" you use ? Default is "Lato 100%"

    Jürgen

  • ChristophePo982's avatar
    ChristophePo982
    Community Member
    3 years ago

    Thanks Maria and Jurgen for your replies, I don't know how and even why I do not encounter anymore the issue, it's a mistery, everything fine now, probably an issue with the installation of storyline, last day I've sent a template to a colleague even if he has installed the same font, text appear in a weird way fpr him...

    Have a nice week-end