Forum Discussion
SamOakley-a8a56
7 months agoCommunity Member
Issue with viewing full course content
Hello,
Some of our users haven't been able to load all of the content in our course (we host our Rise course in a VLE called Moodle). I've asked our IT Department and they suggested that it was an...
EricSantos
7 months agoStaff
Hi Sam,
Sorry for the trouble with loading your content. I understand how frustrating that can be!
Have you tried testing your course in a different LMS to confirm if the behavior your users are experiencing is specific to Moodle? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If you can replicate the behavior in SCORM Cloud using the latest Chrome and Firefox versions, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.