Issues Tracking with Workday Learning (LMS)

We are also about to launch Workday. Does anyone know if you can get detailed reporting (per question, what learners got right/wrong)? I know SL can send the data but I'm wondering if Workday will cooperate. We're mid transition at the moment and limited to who can test what, so hoping the forum has some insights. Fingers crossed this is going to work. 

Hi Everyone, 

Great to read you are all working with Workday Learning. Since April 2019 we implemented WDL.
In case anyone want to share knowledge on (Digital) courses in Workday Learning i'm happy to arrange this. 

Kind regards, 
Stephanie Verhoeven 
 

Any update on this?  We just installed Workday on Jan 1 and are starting to see the completion issue and eLearnings that just stop in the middle.  If started in IE, Chrome is not restarting them where they left off. 

Any thoughts?

Amy

We are seeing that you need to always use Chrome and not IE.  This is a problem for our users.  In addition, we have seven vendor purchased modules that are video and graphic heavy. We have employees around the US and the network can drop them and it will not resume them to the spot where they dropped.  

Reports are difficult to get out of the LMS.  We spent about a month perfecting the report.  Not all the data can go on one report since the data is stored in separate tables that cannot be joined.  

With Campaigns, it does not enroll the employee in the course, only tells them they have a course they need to take and go and enroll in it.  

Hoping in later releases they will get this product corrected. 

Let me know if you want to speak offline. 

Ditto Amy on campaigns.  Campaigns only notify the learn.  To get enrollment, the learner has to actually click on the link (but at least now you can make the courses within your campaign go into their required learning bucket)

Chrome is your best bet.  IE is now an unsupported LMS browser.  If you use IE, you will have font issues (we tried using Arial on all courses and still sometimes have font issues when importing Storyline interactions in Rise)

Reporting is very clunky.  Our Workday IT configurator finally has gotten us to a good report.  We are retail and needed to see completion by store level.  Since we have reporting finalized, we can now work on improving the dashboard. 

Everything is just hard in Workday.  Learning was just an attachment on Workday so it's still in its infancy thus the UX is very poor.  It was not made to be an LMS 

I'm on the other side of the fence - I love Workday! I will say, I have only been using the system for 4 years so I still have a lot to learn. It certainly challenges me, but I have enjoyed getting to know the system. I have used other LMSs in the past (UltiPro, Canvas) and personally like Workday the best. There are a few things that Workday cannot do that leaves me scratching my head, but otherwise the system is a good fit for us. 

I'm happy to help anyone that is having Storyline issues as best I can. We did just recently switch all of our annual compliance courses to Rise and they are giving us issues for (some, but not all) our iPad users. 

I'm also happy to share/compare report definitions for campaign reporting if it would help. 

Just for my own curiosity - Why would auto enrollment for campaigned content help? Just to give the employee less steps to take? A more simplistic process for completing learning? 

Hi all - this is an interesting (and concerning!) thread. My organisation is moving to Workday also (implementing next year), and we have been advised by our implementing partner that SCORM works without any anticipated issues!? Only time will tell.

We currently have many of our eCourses developed using Articulate Rise, and I am about to publish them for testing in Workday. Any recommendations on the best version of SCORM to publish?

e.g. SCORM 1.2 or 2004 v2,3,4?

Thanks in advance for your advice/assistance.

Cheers,
Narelle

Just published a seven module campaign from Articulate 360 into Workday.

At first we were using slide count for completion tracking. Both course completion and resume tracking were functioning properly in our Workday Sandbox tests.

We realized that we wanted to track completion with a trigger due to branching within a few modules. Workday stopped tracking completion and resume tracking is not working properly once the completion trigger has been added. Currently researching if Workday views Passed/Incomplete and Completed/Incomplete as the same.

Fortunately, we have an awesome instructional designer who knows both systems. I will update this post on what he uncovers.

I learned that my issues were caused by the Storyline 360 updates that occurred after 5/19/2020. This caused both completions as well as resume not to work properly in Workday.  

Submitting a ticket to Articulate to alert them and have regressed to the 5/3/2020 (everything works right with this version)

Chris, we are testing Storyline content in our Workday implementation tenant. We are using slide count for completion within Storyline and use Passed/Incomplete to report status to LMS. All of these setting work in our current LMS, SAP SuccessFactors, but are not working in Workday. Workday is completing the course upon launch. We are publishing to AICC. Do you use SCORM or AICC and if SCORM what version? Have you found any other issues with Articulate 360 working correctly with Workday Learning?