Forum Discussion
Issues Tracking with Workday Learning (LMS)
We recently moved to Workday Learning as our LMS. Since then we've been running into issues where Rise articles and Storyline 360 learnings are not tracking correctly or consistently. Workday is telling us that it must be a problem with our wrapping (SCORM). I can't see what we're doing wrong. Has anyone else run into this issue? Is there a special step we're supposed to take?
- ChristinLundberCommunity Member
I don't have the same issue, but am curious as to the solution.
Hi Moriah and Christin,
I'm not familar with Workday LMS, but I'd suggest testing your courses in another LMS environment such as SCORM Cloud. That'll help you see where the issue may be occurring.
I'd also ask your LMS admin if there is a specific SCORM/TinCan API publishing option you need to use.
- ChristinLundberCommunity Member
Did you ever solve your problem Moriah?
Hi Christin!
Hopefully Moriah is still subscribed here and will be able to chime in to help you out.
You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
Did you test in SCORM Cloud as Ashley shared above?
- ChristinLundberCommunity Member
I don't actually have the same issue. I'm just curious as to the solution and if she was able to get Rise and Storyline 360 content to work properly on the Workday LMS.
Gotcha :) Hopefully she'll be able to pop in and help you out then.
Hi Trevor and welcome to E-Learning Heroes :)
Thanks for reaching out.
I'm not clear on what you are concerned about. Are you experiencing an issue with your LMS that you were looking for assistance with?
- EboniDuBose-19eCommunity Member
We are piloting right now and built course in Rise (with Storyline interactions). We are highly disappointed in the LMS. It was purchased before our Learning team was assembled by the HR team so we're stuck with it for 18 more months :-(.
It's in an it's infancy so lacks critical aspects that LMS should have.
- We have noticed that when a learner completes a course and then revisits the course, it totally starts them off in a new course. It doesn't ask if you would like to resume, etc? it starts them off back off in the beginning of the course. Thus we now have to open our navigation so that learners once they complete courses, won't have to go through all of there course.
- If you need to update a course, it totally wipes out a learner's progress. There is NO (update a new version) option. So if you made any typos or had a glitch in a simulation, learners progress is LOST. They are back to the beginning of the course every time the course is updates. Your QA game had better be magnificent!
- Reporting is atrocious. It's just excel sheets that you have to export. Nothing pretty about it. Also The dashboard defaults to tables not graphs. And you can't make it default to graphs to make getting a quick glimpse easier.
- No gamification
18 more months can't come soon enough!
- ElizabethPolak-Community Member
Eboni, you hit the nail right on the head! We were "fast followers" in implementing Workday Learning back in 2017 and it was AWFUL! Just as you stated, it lacks critical aspects every LMS should have! I don't think it's gotten much better because we just tested a Rise course in the system a few weeks ago and it took me 8 clicks to get to the content! RIDICULOUS!
- MarcusHaddon-82Community Member
I have just joined a new L&D team, and have also found out they have just begun the negotiation with Workday for the LMS element. What I read here is concerning.
I am also a massive 360 fan, but the company has been using Lectora and has a licence for the next 12 months.
It is wishful thinking to hope that the issues are articulate specific (I doubt it).
But can anyone give any update on workday LMS, is it getting any better?
- MoriahRobertsCommunity Member
We've been with Workday Learning since 2017, and yes, it's getting better. We also have an amazing HRIS team that does wonders with everything Workday rolls out.
We still run into random issues with courses. The problem is they're not consistent and so because they're inconsistent it's hard for me to believe that it's a SCORM issue. but that is what Workday keeps telling us. What I've found is if I re-publish the course (and don't change any settings) for whatever reason the issue seems to go away.
- ChristaNovelliCommunity Member
Did you see any improvements in reporting or the two issues you mentioned with SCORM files in the remainder of your time on the platform?
- KKKongCommunity Member
Dear Eboni (other members), we are going to publish new Rise 360 courses on Workday. I hope to learn from the experience of you guys in what to/not to do in choosing export options in Rise in order to minimize issues in Workday environment.
Thanks!
- EboniDuBose-19eCommunity Member
Yep ask away 😊
- ChristinLundberCommunity Member
Eboni! It's Christin from Boise State! You're using Workday for your LMS? We will be by the end of the year. Would you be up for a chat sometime about advice and lessons learned?
- Anonymous
Hi, is this an ongoing issue with Workday or has it already been resolved? Thanks
- ColleenCote-dbcCommunity Member
I think this is still an issue. We have Workday Learning and are currently dealing with completion tracking issues (especially with courses that have quizzes inside of them). Part of the problem is that we can't re-set anyone without dropping them from the course and re-enrolling them.
- ColleenLiace-30Community Member
Hi all! This thread has been very helpful to read through! I'm curious because I'm about to launch a Rise course in Workday, but I'm not sure how I can track the quiz results? Any insight will be extremely helpful!
Thank you!
Colleen