Forum Discussion
Issues with Action Fine Tuning
I have been using Storyline 360 for a few weeks now, and have not been having any issues using Action Fine Tuning on individual slides to refine the bits of video included. Except in the last week, ...
I have been having the issue being discussed in this thread where the screen recording when fine tuned caused it to revert to 00. I was trying to remove frames from the end of the video, but what happened was it removing the wrong section and reverting the beginning frame to 00. I just updated to the latest version based on the recommendations in this chat. When I retested it just now when I use the action fine tune feature, once saved, the whole video is missing from the timeline, I tested it twice and same outcome, which is even worse than the original issue. I'm on v3.86.32. Help please!
Hi Eva,
Good call on opening a support case. I can see that my colleague Fannie is already working with you to troubleshoot the behavior. You're in good hands, and we'll continue troubleshooting the problem there!
