Forum Discussion
Job-Aid Design: Tips, Tricks, What to Include, How to Format?
Hello helpful instructional design & training peeps,
I've been working on designing a few job-aids lately and I was looking at templates and ideas for how to format it online when I though...
I think the most important thing for these kind of learning interventions is familiarity. What I mean is you should get in the learner's space. What is their workflow? How do they use systems? What interferences do they have? What are the typical periods during the workday that they take breaks? For how much time?
Once you know the environment, the job aide should just come to you.
