Job-Aid Design: Tips, Tricks, What to Include, How to Format?

Just came across this thread. Thanks to Kevin and Nicole for their kind words, and apologies to Tracy -- I had a malware problem on both my blogs, which has since been fixed.

Creating job aids won't reduce the crabgrass on your lawn or make you a better singer, but if you use them when the nature of the task suggests them, you'll help your audience save time and money, avoid stress, and (most important) achieve results that matter.

I've just returned from the Institute for Performance and Learning's 2016 conference, where I offered my Building Job Aids workshop. That's spurring me to share ideas more often at Ensampler.com, including how-tos and makeovers of less-than-optimal job aids.