Forum Discussion
lack of Rise innovation
I am also struggling with the lack of updates for Rise. I feel very much like my niche of ID (customer education for SaaS) must not be the target audience for Articulate.
The sense I get is that the majority of Articulate customers are large government or regulated industry contracts that require Storyline exclusively due to having restrictions on using cloud-based products (total hypothesis, no actual concrete evidence of this, just trying to make sense of it in my own head). I notice that even in other ID communities like Reddit, instructional designers always talk about Storyline and never mention Rise.
What I would like to see in Rise are (in no particular order):
1. Ability to import/export a course in markdown format. This would greatly reduce development time, as well as reduce maintenance costs such as edits, revisions and other changes. For example, if I could use markdown to type:
[LEFT IMAGE+TEXT BLOCK]  From the User Management screen, select a user, then click Submit to add them to the queue. [/LEFT IMAGE+TEXT BLOCK]
then when I imported the entire markdown file, Rise would automatically create the course with the content in the defined blocks and images, etc., already loaded in. This would also enable us to use the markdown file in other backend purposes such as assisting a Customer Support tool another team is building to help customers find answers more quickly (pulling in content from both the knowledge base and the LMS).
2. A content library for updating uploaded screenshots (not stock images), similar to what Storyline has and MadCap offers, so that when the UI changes in the software I make training for, I can upload the new updated screenshot into the library, and then it will automatically update wherever it is in all lessons and courses.
3. Less AI stuff. So far it has been incredibly underwhelming and ineffective. The AI tool ignores anything I tell it, for example, if I tell it to make a summary in a paragraph not a numbered list, it ignores this. It strips out details and technical information and consistently reduces the meaning and content to be extremely generalized, high-level and vague, which makes it unusable for training. Additionally, it will bring in information not from the source documents because it "believes" it is relevant based on industry information it has access to, resulting in course content that is essentially a hallucination because it is not true or relevant to our training.
4. If there is going to be AI stuff, make it practical and less flashy. For example, practical is: generating alt-text that is aligned WCAG accessibility guidelines when uploading images.
5. The floating toolbar is annoying as all get-out. It is constantly in my way when I go to edit text. Could there just be a formatting bar at the top or side or in some more locked position so that when I highlight stuff the floating toolbar isn't covering overtop of it or blocking it, etc.
6. A way to annotate screenshots that I upload, rather than having to add the edit through another software. I suppose I could use the Custom Blocks, but those are not very mobile-responsive or accessible, so it makes it challenging to see the image effectively at different screen resolutions.
7. A way to create gifs in Rise after uploading screenshots.
8. Similar to Mighty, an ability to create those vector curves as dividers between blocks.
9. A setting in the theme so that I can establish the block spacing margins for all blocks instead of having to manually change all blocks to medium.
10. A setting in the theme so that I can establish that all hotspot markers for a labeled graphic will be a specific custom color.
11. A setting in the theme so that I can set a default a white background for all Process blocks, rather than the current default which is grey.
Hi LoganPenna,
Thank you for taking the time to share the detailed feedback!
We appreciate the level of care you put into outlining the Rise 360 enhancements you’d like to see. I've shared all of your requests directly with our product team so they can be considered for future updates.
Have a great rest of your week.
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