Forum Discussion
Launch Resource Tab Contents in New Window
Hi Kelly, I am having the same problem. In addition, it seems to be random if the PDF file actually opens, opens on the second attempt, or not at all. I checked with my LMS hosts and they do not have a setting within the LMS to control this, as it is a feature controlled by the specific browser. That seems to make sense, considering my experimentation using various browsers confirmed this. The LMS host also advised that they have a setting within their proprietary authoring tool to control this so it doesn't "kick learners out." Considering the broad spectrum of operating environments and devices used it seems that this behaviour could vary for an infinite number of variables; Win 10, Win 11, Android device, Apple device, Linux, Safari, Edge, Firefox, Chrome, even some systems still on I-net Explorer legacy tech. In order to avoid this problem, would Articulate consider having the software techs building such a feature to allow authors to control how and where the resource opens? Thanks