Forum Discussion
HoneyTurner
3 months agoCommunity Member
Learners progress not being tracked
We have a large range of courses that we offer our learners, all created in Storyline and shared via 360 Learning.
Our content manager is complaining that she is seeing an increasing number of lea...
KellyAuner
3 months agoStaff
Hi HoneyTurner,
Ron and Phil gave some great advice here!
Testing the course in a supported browser is a solid first step. Here's a list of browsers to try. Additionally, you can try testing your course in SCORM Cloud. If the course plays as expected there, it's likely an LMS-related issue. If it doesn't work, then it'd be helpful to see your file for further troubleshooting.
- HoneyTurner2 months agoCommunity Member
Thanks Kelly,
I've decided on a combined solution using both their feedback.
Will Scorm Cloud reveal something with such a low incidence or would I need to watch it 20+ times to replicate the 5% occurance?
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