Forum Discussion
Lessons marking incomplete when completed
Hi all, I've just encountered an issue with a course our LMS Admin team have published to SuccessFactors. Three courses have been created with slight differences for different audiences. They all ha...
Hi Tracy!
I'm sorry to hear that the other course isn't working as it should. I would suggest troubleshooting the problematic course in SCORM Cloud to check if the behavior is the same.
SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly open a support case and share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the problem is replicated in SCORM Cloud, please open a case with us so that one of our technical support engineers can help you out.
