Forum Discussion

HeatherOverton's avatar
HeatherOverton
Community Member
8 months ago

Lightbox Size Issue

I know that lightboxes are supposed to be about 25% smaller than the slide they cover, which is what I want so that you can still see the other slide behind it. However, my lightbox seems to cover the entire slide. Any idea what could be going on or how to fix this? 

I'm still relatively new to Articulate and am doing a practice eLearning about baking a cake. The activity is for the user to drag and drop ingredients onto the bowl, and they click the recipe card in the top left to see which ingredients they need (that's the lightbox). 

I've attached images so you can see how the lightbox covers the whole slide. Any help would be greatly appreciated! 

 

 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    8 months ago

    Hi Heather,

    Happy to help!

    I did a quick test on my end just to test the functionality and I am seeing the normal lightbox that has a smaller size appear when it is called. I have a feeling that the behavior might have something to do with how your slides are configured. 

    Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at your slides? We'll delete it when we're done testing!

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    8 months ago

    If you download the sample you are trying to replicate, you will see that it doesn't use different sizes. It uses three different lightboxes, one for each character. You may end up having to use a variety of different slides, with varying transparent backgrounds.

    • JudyNollet's avatar
      JudyNollet
      Super Hero
      8 months ago
      Heather Overton

      Thank you for pointing that out, Judy. I just deleted the duplicate. 

      I deleted my comment that mentioned this thread was a duplicate, because the link to the other, now-deleted thread no longer works.

      FYI: My intent on linking to the other thread was so Jose could see the comments already made about this issue. Oh well...

      • HeatherOverton's avatar
        HeatherOverton
        Community Member
        8 months ago

        Oh I'm so sorry, Judy! I'm new to posting questions on here and am still learning the best way to go about things. I think it was a double post because when I originally posted, it said it was reported, so I just posted again. I guess the original one went through after all, so I wanted to remove the redundancy. 

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