Forum Discussion
Line style width increases when object is copied
Hello,
I had formatted a caption in Storyline a certain way, and wished to continue using the same format and size on subsequent slides. It dawned on me that it wasn't the same though: each time ...
Hi, Stacy!
I'm sorry to hear you're experiencing a similar issue! I don't see an open support case, but I'm happy to open one on your behalf if the issue persists! It would be helpful if we could take a look at your file to investigate what's going on.
The support portal seemed to be offline on Tuesday - I'll try again tomorrow when I have some time!
Stacy
Stacy A. Johnson (she/her)
Senior Education Specialist
Center for Individualized Medicine
johnson.stacy3@mayo.eduHi Stacy!
Sorry to hear you had trouble accessing the support page earlier this week! We identified an issue where some users were unable to access pages on Articulate.com. We've implemented a fix for the issues, and things are loading normally now.
I've created a support case on your behalf so our support engineers can take a closer look into the behavior you described. They should be reaching out to you shortly!
Also, it looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.
- Here’s a quick Peek video if you need help.
