Forum Discussion
Line style width increases when object is copied
Hello,
I had formatted a caption in Storyline a certain way, and wished to continue using the same format and size on subsequent slides. It dawned on me that it wasn't the same though: each time ...
I've also had this issue for a long time. It would be great if you could finally fix it.
Hello Doris,
Thanks for reaching out. This post discusses several issues, so I want to ensure we address your concern properly. Can you please provide more details on the behavior you're seeing? We're happy to help look into this for you!
She is seeing what is reported above over and over. Randomly, if you copy and paste a shape, the outline weight doubles. If I do an image edit and change the outline weight, it sometimes fixes the issue; sometimes, it does not. The issue is not with every shape, so I can be working and then have to go back over five slides and fix 20 shapes because I didn't catch the error early enough.
I reported it and was told it was my fault; my file must have been corrupted in only this one way, and I had my case closed. I reported it again and was told to enter the line weight in the image format pop-up box instead of in the drop-down for every shape, and my case was closed. It happens in new files and refurbished files.
Please take this seriously; several people have reported this, and nothing is being done in response.
