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JuliaGonzalez's avatar
JuliaGonzalez
Community Member
2 years ago

Link Error

Hi all, 

I'm having an issue where some of my previously working links are giving users this error when they try to access it. When users attempt to access these links, they receive an error message. The links in question are LMS links to Articulate modules. Strangely enough, if I manually paste the link into a web browser, the module opens without any problems. However, when the same link is included in Rise, it fails to open. Do you have any insights or ideas on how to resolve this?

  • Hi there! I see case 03694218 assigned to this and that you're working with Darwin, one of our technical support engineers.  Please feel free to reply back to the email if you need further assistance!