If you go to your Results slide, at the top under 'Design' then 'LMS / LRS Tracking', what is checked in that page? I have mine set to 'When the learner completes a quiz'. Is yours set to 'When the learner has viewed'?
Hello Steven,
I've tried all the combinations, but it seems if you fail the quiz you don't complete the course, if you pass you have complete status i.e. there is no completed but failed status with any of the options.
I've now changed it to 'complete when triggers' and have set up a 'complete course trigger on timeline, which I'm checking.
Hello Rebecca,
In addition to testing out different reporting options, you'll also want to test using different LMS standards. This article explains different combinations you can use to achieve different reporting results in your LMS:
Testing in a different LMS like SCORM Cloud will help verify if the reporting behavior you're experiencing is LMS-specific since not all LMSs are created the same and some might interpret completion criteria differently than others. Feel free to share a copy of your project file here or privately by opening a support case if you need any help with the testing!
