Forum Discussion

SaraGallinger-c's avatar
SaraGallinger-c
Community Member
7 months ago
Solved

LMS showing low scores

I have a module containing quizzing. The only results slide is at the end. It shows passed/failed correctly but adds what seems to be a random score that the learner can see. Learners are upset they ...
advice
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  • SaraGallinger-c's avatar
    SaraGallinger-c
    7 months ago

    Thanks Sam, I suspected as much and have set the LMS system team to investigate it. 

SamHill's avatar
SamHill
Super Hero
7 months ago

Hi SaraGallinger-c I can confirm that the content is not sending a score to the LMS. I tested on SCORM Cloud and checked the logs, and at no point is the score data model element used: https://app.cloud.scorm.com/sc/guest/ViewDebugLog?logId=9f2a3f5c-2ab0-4b46-96b0-a1bbdca42848&courseTitle=Infection+Prevention+and+Control+is+Everyone%27s+Business

If the content was writing a score to the LMS, you would see at least one of the following in the communication logs. The absence of these suggests the score is coming from the LMS:

  • cmi.score._children
  • cmi.score.scaled
  • cmi.score.raw
  • cmi.score.min
  • cmi.score.max

I would recommend checking with the LMS administrator. Is the module part of a group of modules? Perhaps those modules have all been configured to assign a grade when they are marked as passed. For example, this module = 30pts, another module = 30pts and then a final module = 40pts. Just a theory, but the score is definitely not coming from the course.

SaraGallinger-c's avatar
SaraGallinger-c
Community Member
7 months ago

Thanks Sam, I suspected as much and have set the LMS system team to investigate it.