Forum Discussion
lmsAPI Functionality in HTML5 Output
Hey all,
I've been searching through the forums and haven't been able to find anything solid. I'm using Storyline 360, outputting to both HTML5 and Flash to cover my bases, since the audience doe...
Hi Alexa,
This sounds like it might be an issue with the LMS -- specifically, the way the user's first name and last name are being stored. I would check those fields out in the LMS itself, and see if you see something obvious (like the first name being blank, and the last name being "John Smith").
If this isn't the case, I would check with your LMS provider to see if they are mapping the fields correctly.
Typically, if something is working correctly in SCORM Cloud, but isn't working correctly in a specific LMS, it usually points to something being incorrect in the LMS itself.
