Forum Discussion
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
I think they fixed it. We have a cloud syncing software that defaults to syncing in real-time.
The Support Engineers said, "We have found that at times software which uses this feature can tie up a file causing it not to be accessible to Storyline. Can you try changing the sync settings to be set off of a time frame such as 15 minutes to see if this fixes the issue? Once you change the setting to sync every 15 minutes, please restart your computer and try to access a Storyline file located in your synced folder as you had tried before."
And guess what, I think it works!
